Here are the 5 simple steps to get hired and paid. 

1. Respond to a job and offer a quote
2. Chat and discuss
3. Get pre-payment for booking
4. Start the job
5. Mark the job as complete and redeem your payment

1) Respond to a job and offer a quote

Jobs matched to you appear in your jobs page. Tap on it to view details of the job , then tap on "I am interested" to offer your quote, Tapping on "Send Quote" will send your quote to the customer.

Read this FAQ for "How do I make an offer and request payment from a pet parent?".

2) Chat and discuss

When you have sent your quote to the pet owner you will be able to discuss the details of the job and their pet. You are not allowed to share your contact information at this stage. Doing that might result in your account being restricted and being unable to respond to new jobs.

You can edit your quote at anytime during the conversation by tapping on "Your Quote"

Read this FAQ for "How do I make an offer and request payment from a pet parent?".

3) Get pre-payment for booking

When you have agreed on a price with the pet owner you can ask the pet owner to make a pre-payment for the booking with you. This amount is FULLY REFUNDABLE if the pet owner does not wish to proceed with the booking after a meet and greet or before the job starts. After the pre-payment is made then you can share your contact information to arrange for a meet and greet. You will know when the booking is paid for and hired when you see the notification of "Payment has been made: $XXX" in the chat. It would look like the below:

Getting a pre-payment

• reduces the chances the pet owner cancels on you at the last minute
• ensures you get paid when you have completed the job well
• PetBacker will also cover the pet with insurance so you do not have to bear the medical fees in case something unfortunate happens.

If you would like to advice the pet owner on how to make a payment, read this FAQ for "How do I make payment?".

Learn more about the "Premium Protection Coverage".

4) Start the job

When the pet owner is alright after the pet and greet (they usually are if they have made a pre-payment and you have been truthful about your services!) they will leave their pet with you and you can start with the job.

5) Mark the job as complete and redeem your payment

When you have completed the job and returned the pet to the pet owner you can then mark the job as complete and redeem the payment for you job from PetBacker. You get to redeem the payment right after the pet parent leaves you a good review or 2 days after the dispute period. Payments take up to 5 banking days to reflect in your account after you have redeemed it.

Read this FAQ for "How to close a job and review the pet parents?"

Read this FAQ for "How do I get paid?"

If you would like to advice the pet owner how to leave you a review, read this FAQ for "How to close a job and review the sitter?"

Thats it! 5 simple steps to getting your first job and getting paid. If you have any questions, do check out the Help Center or contact support in the app.